Shipping Policy

We do not deliver to PO Boxes and out of Australia

We aim to dispatch in-stock items within 1-2 business days after payment is cleared, however, please allow approximately 7-10 business days for it to arrive due to large size.

Buyers have the full responsibility to provide us with the correct delivery address and phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid. We highly recommend having an answerable contact number as we do pro-actively make call outs to track the delivery process. KPLeisure is not liable for any delay, losses and/or damage of items due to changes of delivery address after checkout, or mistakes made by buyers. This also includes failure to provide an answered phone number which is essential to facilitate delivery of bulky freight.

Courier normally will contact the buyer prior to the delivery day. A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned due to incorrect delivery address or unsuccessful delivery.

Items will be delivered during normal business hours (9am-5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.

 

Pickup Policy

We accept cash, credit card or EFTPOS while you pickup from our warehouse; Photo identity and proof of purchase are required for pick up.

Online Store Buyer

When you place your order on our Online Store, please select "Pick up" during the checkout, then contact us during business hours to organise a pickup time. We'll have your product ready for collection.

eBay Buyer

When you place your order through our eBay store, Please Do NOT Pay for your order when wishing to pick up your product as doing so may result in your item being automatically sent to you.

 

Pickup Address: 

Unit 39, 24 Garling Road, Kings Park, NSW 2148

Monday-Friday: 9:30AM - 5:00PM

Saturday:           10:00AM - 12:00PM (By appointment only)

Please call 02-9195 4669 to confirm your item is ready for collection before your pickup.